Volunteer FAQ

How do I make a schedule?

Sign up on our volunteer page to our Shiftboard system. Wait up to 24 hours for us to add you to the teams so you can see the open shifts. 

Log into Shiftboard here. If you forgot your password, click forgot password to have it reset. Shiftboard has a mobile app for IOS and Android. The applications are a limited version of the platform and it's intended for end users. The apps focus on the schedule. We recommend using shiftboard on an actual computer when picking your schedule. You can use the app during the festival to remember where you are scheduled. An e-mail reminder also goes out 2 days before your shift.

Do I need to be a certain age to volunteer? 

Yes, you must be 15 or older to volunteer during the festival. For those interested in transportation, you must be 21 to drive the shuttle or work parties. You can work in the green room or other events without alcohol in hospitality if under 21.  

What kind of work is available pre-festival?

Programming/Screeners

Volunteers will screen films either in their own home using our Film Freeway system. This job is from May 1-November 15 and sign up closed May 1. 

Pre-Festival Hours

Volunteers will work on their own to distribute (with list provided) posters and/or film guides throughout the community, including on campus.  Work is from January-February. We also need help with monthly screenings and helping with our fundraisers. This is a great way to get to 24 hours early! 

What kind of work is available during the festival?

Box Office: Ticketing and Badge Check-in

Volunteers will sell badges and individual movie tickets to people who come in the door.  Volunteers will also check in those who have pre-purchased tickets and badges.

Media

Various media needs may be available in working with John Wildman, publicist on red carpet, running our photo booth, taking photos, helping with filmmaker interviews.

Merchandise

Volunteers will be selling OFF merchandise.  OFF merchandise will be sold via tablet and will include cash, check, and credit card transactions. This is also the information booth so volunteers may answer questions about the festival. 

VIP Green Room (Hospitality)

Volunteers will be responsible for monitoring the VIP Tent to make sure that only filmmakers, panelists, jury, media, sponsors, VIP guests, and OFF staff use the room.  Volunteers will also need to work with the Hospitality Director for any food/drink needs and keep up with trash as needed.  The volunteer in this area will sit in a chair outside the green room to check credentials (badges). They may also be assigned to the volunteer room. 

Ushers (screens)

Ushers will stand outside the doors to the theaters, electronically check in tickets or badges and and answer any questions that attendees may have.

Screen Managers (screens)

Screen Managers are the direct communication from the theater to the booth upstairs.  Volunteers will be asked to sit in a specific place and keep in communication with the booth for any problems that may occur with the picture or sound. Only people who can handle responsibility of a head set and pay attention to the screen the entire time need apply. 

Projection Support

This person will help with loading DCPs or handling Blurays. 

Q and A

Working with the Q and A staff and the Volunteer Coordinator for screens, these volunteers will run the Filmmakers / actor Q and A’s after the showing of their movie.

Line Manager (screens)

The line manager works during the festival in the lobby to manage the lines and help people with any questions. 

Transportation

This involves airport pick ups and drops offs as well as in-town transportation. We provide a shuttle for anyone over 21. If you want to use your own car, that is allowed but we do not provide refunds for gas. 

What do I wear as a volunteer?

Volunteers will be issues a  short-sleeved “crew” t-shirt to wear during their shift.  We ask you only wear this during your shift.

What hours do I work as a volunteer?

This is up to you.  Perks are provided based on the number of hours you work.